FAQ

How do I cancel my subscription?

You can cancel your subscription at any time by logging into your account you created during signup. Use the sign in button on the top right corner to login.

Why do I still have a pending order if I cancelled my subscription?

Subscriptions can be cancelled anytime from our customer portal, but if you already have a pending order for the month, you will need to email us to cancel the order you have already paid for. You can always reach us at indycoffeebox@gmail.com for a quick response to any issue.

Do I get to pick what roasts I receive every month?

Indy Coffee Box offers a curated variety, we always pick the best roasts for you to try.

When is the deadline to put in a new order for the upcoming box of the month?

The last day of every month is the order deadline for new subscribers for that upcoming months box.

Do you offer decaff?

We do not currently offer decaffeinated coffee.

Can you send me my coffee grounded?

All of our roasts are whole beans only.

Is Indy Coffee Box still accepting new roasters to add to the lineup?

We are currently not accepting any new roasters at this time. Please reach out for more information at indycoffeebox@gmail.com